Question 1

Your ingredient list says “and other ingredients” what are the other ingredients?

Accepted Answer

Without giving away our guarded secret recipe, the other ingredients are a proprietary blend of natural botanical essences, including things like peppermint, rosemary, lavendar, jojoba and orange.

Question 2

My oil is thick. Is something wrong?

Accepted Answer

Not at all! It's the coconut oil. At DJAM we use natural products, as close to how they appear in nature, as possible. Many of the good fats found in coconut oil solidify at room temperature. Simply shake your oil and/or place the bottle in a cup or bowl of warm water and it will quickly return to liquid form for easy dispensing.

Question 3

What does DJAM mean?

Accepted Answer

Pronounced like "jam," DJAM means peace in Fulfulde or the language of the Fula/Fulani. It is our hope that DJAM products will bring you peace and joy!

Question 4

What does DJAM Scalp and Hair Oil smell like?

Accepted Answer

We think that DJAM signature Scalp and Hair Oil smells like a relaxing "citrus tea." It has a pleasant, warm "herbaceous" smell with a bright citus note.

Question 5

Who can use DJAM Scalp and Hair Oil?

Accepted Answer

Anyone. DJAM scalp and hair oil is for all hair types. You may also use it on your beard. While not its intended purpose, we have been told that DJAM oil also softens and moisturizes the skin.

Question 6

Are there any other DJAM products?

Accepted Answer

Stay tuned. They are in the works. Please visit our site regularly or subscribe to get updates on new product releases.

Question 7

Why does it take so long to make DJAM oil?

Accepted Answer

DJAM oil is handmade in small batches. We use a more gentle process (time) to extract and preserve the beneficial properties of the ingredients. While there are quicker methods (e.g. using high or excessive heat or chemicals) we prefer to take a little longer to ensure that you get the highest quality product.

Question 8

I have a great idea for a product or ingredient. Do you take suggestions?

Accepted Answer

Certainly! We love to hear from you. Please share your ideas for products or ingredients that you would like to see. We will do some research and if it aligns with our brand and/or would go nicely into our products, you just may see it in a new offering.

Question 9

Is there anyone who should not use DJAM Scalp and Hair Oil?

Accepted Answer

While DJAM Scalp and Hair oil is great for all hair types and is made from all natural ingredients, those who have an allergy to any of the ingredients or have had an adverse reaction from DJAM Scalp and Hair Oil before, should not use it. However, there are other great DJAM products on the way and we hope that you find one that you love!

Question 10

Can I buy DJAM products in the store?

Accepted Answer

Currently, DJAM products are only offered through our website: www.djamnatural.com. As our company grows, you just may see us in a store near you.

FAQ